End User Licence Agreement

Last updated: 15 November 2026

Products: WIC Stock and WIC Fulfilment

1. GRANT OF LICENCE

1.1 This End User Licence Agreement (EULA) is made between:

(a) WEST INDUSTRIAL COMPANY LIMITED, a private limited company, of 68 Church Avenue, Pinner, England, HA5 5JF (the Licensor); and

(b) the legal entity that acquires WIC Stock or WIC Fulfilment from the Licensor (the Licensee).

Registered in England and Wales. Company number 17268228. Registered office: 68 Church Avenue, Pinner, England, HA5 5JF.

Contact email: legal@westindustrialcompany.com

1.2 In this EULA:

(a) Software means WIC Stock or WIC Fulfilment, whichever the Licensee has acquired, together with its templates, configurations and documentation, and any Updates;

(b) Update means a patch, correction, minor release or enhancement that the Licensor makes available within the Major Version the Licensee has acquired;

(c) Major Version means the first number in the MAJOR.MINOR.PATCH version numbering used by the Licensor;

(d) Business Data means the data and content that the Licensee enters into or generates within its installed application, excluding the Software; and

(e) Terms and Conditions means the Licensor's published terms and conditions at https://www.westindustrialcompany.com/terms-and-conditions.

1.3 The Software is supplied to business customers only. The individual who accepts this EULA confirms that they are authorised to bind the Licensee.

1.4 The Licensor grants the Licensee a non-exclusive, non-transferable licence to install and use the Software that it has acquired, in the Licensee's own Google AppSheet environment, for the Licensee's internal business use by its authorised employees. The licence is limited to the account or accounts for which it was obtained.

1.5 The Software is licensed, not sold. Ownership of the Software remains with the Licensor at all times. The Licensee owns its Business Data and any materials it creates independently of the Software.

1.6 The licence is subject to the Licensee holding, and complying with, the third-party platform licences and subscriptions that the Software needs in order to run.

1.7 This EULA supplements the Terms and Conditions. If the two conflict, the Terms and Conditions prevail on contract formation, payment, electronic delivery and remedies.

2. INTELLECTUAL PROPERTY

2.1 All intellectual property rights in WIC Stock and WIC Fulfilment belong to the Licensor. This includes source code, object code, templates, configurations, design, graphics, user interface, documentation, branding, and all Updates and modifications.

2.2 This EULA does not transfer any intellectual property rights to the Licensee. The Licensor reserves all rights not expressly granted.

2.3 Business Data and independently created materials remain the Licensee's property.

2.4 Ownership and licensing of any bespoke components are governed by the separate project agreement for that work. Unless that agreement expressly provides otherwise, the Licensor keeps its pre-existing software, proprietary templates, methods and other intellectual property.

3. PERMITTED USES

3.1 The Licensee may install and use the Software in accordance with this EULA by duplicating the supplied template into its own Google AppSheet environment.

3.2 The Licensee may configure and modify its installed application for its own internal business purposes only.

3.3 The Licensee may make any back-up copy of the Software that is necessary for its lawful use, as permitted by section 50A of the Copyright, Designs and Patents Act 1988 (CDPA). Nothing in this EULA restricts that right.

3.4 Only the Licensee's authorised employees may use the Software.

4. RESTRICTIONS

4.1 Without the Licensor's prior written authorisation, the Licensee must not:

(a) copy, reproduce or distribute the Software, except as this EULA or the law permits;

(b) sell, rent, lend, resell, redistribute or sublicense the Software, or transfer the licence or the Software to any third party or another legal entity;

(c) commercially distribute modified copies of the Software, publish the Licensor's proprietary templates for unauthorised use, or present the Software as its own commercially developed product;

(d) reverse engineer, decompile, disassemble or attempt to derive the source code of the Software, subject to clause 4.2;

(e) modify, adapt or create derivative works from the Software, except for the internal configuration permitted under the Permitted Uses clause;

(f) remove or alter any copyright notice or proprietary marking;

(g) circumvent any licence restriction in this EULA;

(h) use the Software for any unlawful purpose; or

(i) use the Software to develop a competing product.

4.2 The prohibition in clause 4.1(d) is strict, but it is subject to the following statutory exceptions, and a term of this EULA that prohibits or restricts them is void under section 296A CDPA. A lawful user may:

(a) observe, study and test the functioning of the Software to determine the ideas and principles underlying it while loading, displaying, running, transmitting or storing it as they are entitled to do (CDPA section 50BA); and

(b) decompile the Software where that is necessary to obtain the information needed to make an independently created program operate with it (CDPA section 50B).

4.3 Information obtained under clause 4.2 must not be used for any purpose beyond that permitted by the CDPA.

5. OPEN SOURCE COMPONENTS

5.1 The Software does not include any open source components.

6. PERSONAL DATA

6.1 The Licensor processes personal data (including user account data) through its website, customer transactions and business communications. How that personal data is used, and the lawful basis for each use, is explained in the Licensor's Privacy Policy at https://www.westindustrialcompany.com/privacy-policy. This EULA does not set out data protection obligations; please read the Privacy Policy.

6.2 The Software is supplied with fictional demonstration data only. The Licensor does not access, host or store personal data that the Licensee enters into its installed applications, and does not retain administrative access to them.

6.3 The Licensee is responsible for the accuracy, security, backup and lawful processing of its Business Data.

6.4 Marketing communications from the Licensor are optional and sent only to those who have voluntarily subscribed. Acquiring the Software does not enrol the Licensee in marketing. A subscriber may unsubscribe at any time. Essential contractual, security and service communications are separate from marketing and may be sent regardless of marketing preferences.

7. UPDATES AND NEW VERSIONS

7.1 The Licensor numbers its releases using the format MAJOR.MINOR.PATCH. For example, a Licensee that acquires WIC Fulfilment v1.0.0 is entitled to v1.0.1, v1.1.0, v1.2.3 and any other v1.x.x release that the Licensor makes available.

7.2 The Licensee is entitled to receive Updates within its acquired Major Version without further licence fees. This applies only to Updates the Licensor actually makes available. The Licensor is not obliged to develop particular features, issue Updates at set intervals or continue developing any Major Version indefinitely. Updates may change the features or functionality of the Software.

7.3 A new Major Version is a separate product and requires a new purchase. The Licensee is not automatically entitled to it. The Licensor decides its functionality, availability and pricing. The Licensor may offer existing customers preferential upgrade pricing at its discretion, but no discount is guaranteed unless expressly agreed in writing.

7.4 The release of a new Major Version does not terminate the Licensee's licence. The Licensee may continue to use the Major Version it acquired in accordance with this EULA, subject to third-party platform requirements.

7.5 The Licensor does not install Updates automatically in the Licensee's Google AppSheet environment. The Licensee is responsible for obtaining and implementing available Updates. The Licensor may provide installation documentation or guidance with a release. Updates do not include installation assistance, data migration, bespoke development or technical support.

7.6 The Licensor may announce releases to customers who have voluntarily subscribed to its marketing programme, but is not obliged to notify every customer of new releases.

7.7 Bespoke development to modify, extend or customise a WIC Fulfilment application is available only under a separate written quotation and agreement. The Licensor may decline any request. Bespoke development does not entitle the Licensee to future Major Versions. Compatibility work, migration and upgrades for customised applications are excluded unless separately agreed.

7.8 WIC Stock is supplied without individual technical support. For WIC Fulfilment, the Licensor provides only the technical support expressly advertised and agreed at the time of purchase. Nothing in this EULA creates an obligation of perpetual maintenance or unrestricted support.

8. TERM AND TERMINATION

8.1 The licence continues until it is terminated in accordance with this EULA.

8.2 The Licensee may terminate the licence at any time by uninstalling and deleting all copies of the Software.

8.3 The Licensor may terminate the licence immediately on notice if the Licensee materially breaches this EULA. Material breaches include unauthorised resale, redistribution or sublicensing, infringement of the Licensor's intellectual property, serious misuse of the Software, and material non-compliance with the licence restrictions. Where a breach is capable of remedy, the notice and remedy provisions of the Terms and Conditions apply.

8.4 The Licensor will not terminate an otherwise compliant Licensee's licence merely because a new Major Version has been released.

8.5 On termination the Licensee must cease using the Software and uninstall and delete all copies under its control, subject to applicable law. Termination does not transfer ownership of Business Data to the Licensor.

8.6 The licence fee is non-refundable on termination. This does not affect any statutory or contractual remedy that cannot lawfully be excluded.

8.7 Clauses that by their nature are intended to survive termination continue after it. These include the Intellectual Property, Limitation of Liability, and General clauses, including governing law.

9. DISCLAIMER OF WARRANTIES

9.1 The Software is provided "as is". To the fullest extent permitted by law, and except as expressly set out in this EULA, the Licensor excludes all implied terms, conditions and warranties in respect of the Software, whether implied by statute, common law or otherwise, including any implied terms as to satisfactory quality and fitness for purpose. Any express intellectual property warranty given elsewhere in this EULA is preserved.

9.2 The Licensor does not warrant that the Software will be error-free, uninterrupted, or compatible with all devices and operating systems.

9.3 The Software has the functionality and specifications described in its product description at the time of acquisition. The Licensee is responsible for assessing whether it suits the Licensee's operational requirements, and must independently verify critical inventory records, calculations and operational information generated through its applications.

9.4 The Licensor does not guarantee any particular financial saving, productivity improvement, revenue increase or other commercial outcome. Published case studies and performance figures are illustrative and do not guarantee equivalent results.

9.5 Nothing in this EULA excludes the Licensor's express contractual obligations or any duty that cannot lawfully be excluded. The availability of paid Major Versions does not prevent the Licensee from exercising any remedy for a defect, non-conformity or breach of the original contract that cannot lawfully be excluded.

10. LIMITATION OF LIABILITY

10.1 Nothing in this EULA limits or excludes the Licensor's liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for any liability under the Consumer Rights Act 2015 that cannot be excluded (where the Licensee is dealing as a consumer), or for any other liability that cannot lawfully be limited or excluded under English law.

10.2 Subject to clause 10.1, the Licensor's total liability to the Licensee under or in connection with this EULA, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is capped at the licence fee paid in the 12 months preceding the event giving rise to the claim, or £50 where the Software has been provided free of charge. This cap applies only to the extent it satisfies the reasonableness requirement of the Unfair Contract Terms Act 1977. WIC Stock's zero price does not exclude every possible liability in respect of it.

10.3 Subject to clause 10.1, neither party is liable to the other for any indirect or consequential loss.

10.4 Subject to clause 10.1, neither party is liable to the other for any of the following losses, whether direct or indirect: loss of profit; loss of revenue; loss of business; loss of anticipated savings or anticipated benefits; loss of goodwill; loss of data.

10.5 Despite clauses 10.2 to 10.4, the Licensee keeps the right to claim any sum that is, or would but for the breach have been, properly payable under this EULA, including any refund of licence fees that has fallen due.

10.6 These limitations reflect the commercial allocation of risk between the parties and the licence fees payable, and are intended to be consistent with the Terms and Conditions on liability and remedies.

11. AGE REQUIREMENTS

11.1 The Software is only for users aged 18 and over. By using the Software, you confirm that you are at least 18.

12. THIRD-PARTY SERVICES

12.1 The Software depends on Google AppSheet and may use Google or Microsoft sign-in and associated cloud data services, depending on the Licensee's configuration. The Licensee must maintain the necessary accounts, pay all provider charges and subscriptions, and comply with each provider's terms. Each third-party service is governed by its own terms and privacy policy.

12.2 The Licensee acknowledges that:

(a) the Licensor is not responsible for the acts, omissions or terms of any third-party service;

(b) where personal data is transmitted to a third-party service, that service acts as an independent controller or processor under its own privacy notice, which is cross-referenced in the Licensor's Privacy Policy; and

(c) the availability, pricing, security and development of third-party services are outside the Licensor's control, and disruption of a third-party service may affect the Software's functionality without giving rise to any liability of the Licensor.

12.3 Payment services used through the Licensor's Squarespace checkout are distinct from integrations within the installed Software.

13. GENERAL

13.1 Entire agreement. This EULA, read together with the Terms and Conditions and any separate bespoke project agreement, is the entire agreement between the parties about the Software and replaces all earlier discussions and understandings about it.

13.2 Severability. If any provision of this EULA is found to be invalid or unenforceable, the remaining provisions continue in full effect.

13.3 Waiver. A failure or delay by the Licensor in exercising a right is not a waiver of it.

13.4 Third-party rights. No person other than the parties has any right to enforce this EULA. The Contracts (Rights of Third Parties) Act 1999 is excluded.

13.5 Business use. The Software is supplied for business use only, and the individual accepting this EULA must be authorised to act for the Licensee. The Licensor may distribute the Software internationally.

13.6 Governing law. This EULA, and any dispute or claim arising out of or in connection with it, is governed by the law of England and Wales, subject to mandatory legal requirements that cannot lawfully be excluded.

13.7 CONSUMER STATUTORY RIGHTS. (a) Where the user is a consumer, the choice of English law does not deprive them of the protection afforded by the mandatory consumer-protection rules of the country in which they are habitually resident, whichever country that is. (b) Nothing in this EULA limits or excludes those rights.

13.8 Jurisdiction. Subject to clause 13.7, the courts of England and Wales have exclusive jurisdiction over any dispute or claim arising out of or in connection with this EULA.

14. ACCEPTANCE

14.1 The Licensee accepts this EULA by installing or using the Software. That acceptance forms the contract between the Licensee and the Licensor. No signature is required.